In September, while drafting early material for her Inquiry report, Chair Dame Silvia Cartwright also completed some of the last of her last meetings and interviews to add to the information available to her.
She met with insurance claims assistance professional Dean Lester about his experience working in the aftermath of the Canterbury earthquakes, and what he saw as shortcomings in areas such as delivering an effective insurance recovery.
Dame Silvia also met with Tā Mark Solomon, the former kaiwhakahaere (chairman) of Te Rūnanga o Ngāi Tahu, to discuss his insights following the the Canterbury and Kaikōura earthquakes, the experiences of Maori homeowners and tenants, and the role of Rūnanga leadership in disaster recovery.
Further meetings with EQC claimants centred around the peoples' experiences with EQC, and in particular issues such as on-sold properties and dispute resolution.
Dame Silvia met again with the Greater Christchurch Claims Resolution Service (GCCRS) to further discuss its role, its relationship with the new Canterbury Earthquakes Insurance Tribunal, progress for EQC claimants it works with, and perceptions of its work.
In a further meeting with former EQC Board chairs Michael Wintringham and Sir Maarten Wevers, and former EQC chief executive Ian Simpson, discussion centred around the role and work of EQC, and looking ahead to the future of the organisation.
Dame Silvia met with the Hon Grant Robertson, in light of his recent appointment to the portfolio of Minister Responsible for EQC.
Dame Silvia also met with three government agencies which have had a role in recovery from recent natural disasters: MBIE (Ministry of Business, Innovation and Employment), LINZ (Land Information New Zealand), and MCDEM (the Ministry of Civil Defence and Emergency Management).
These meetings spanned the details of the agencies' respective roles following disasters (primarily the Canterbury earthquakes), insights from those events and working with EQC, and discussion around what their future roles may involve in disaster planning and recovery.