In May, formal written submissions to the Inquiry closed, with almost a thousand having been received.

The Inquiry also held the first of its public forums - in Christchurch and Kaiapoi. Inquiry Chair Dame Silvia Cartwright led discussions with groups largely made up of EQC claimants who described their experiences, and put forward views on change needed.

Dame Silvia noted at the forums that hearing from the claimants directly was of great value to her.

She also met with advocacy groups in Christchurch - with EQC Fix to discuss a range of issues related to EQC and the wider insurance system, drawing on EQC Fix's own research; and with Empowered Christchurch on similar matters as it relates to claimants and Christchurch residents.    

In a series of meetings in the Waimakariri district, Dame Silvia met with the local Mayor and Councillors, recovery agencies that supported communities, and a focus group of residents from Kaiapoi, Pines Beach and Kairaki.

Discussions with these residents, agencies and elected members focused on the Waimakariri experience, and the benefits of communities being connected and well-informed post-quake as they dealt with their insurance claims.  

Dame Silvia met with Court of Appeal judge Justice Miller, who designed and initially managed the court's Earthquake List for cases arising from the Christchurch earthquakes. The discussion focused on the reasoning for the Earthquake List and more broadly what approaches might be effective in future.

She also met with the President of the Court of Appeal, Justice Kós, further on the Earthquake List and to better understand mechanisms that may be effective in dispute resolution. 

In a meeting with membership-based insurance provider MAS, Dame Silvia spoke with the society's senior leaders about their experiences with EQC, and observations about their role and the broader insurance industry.

She met with insurance claims manager KSL on its view of EQC's claims settling practices, changes that may lead to greater effectiveness and the ongoing role of EQC in the insurance system. 

Dame Silvia also met with law firm Assure Legal on its work on behalf of EQC claimants, and insights into the operational performance of EQC.     

A meeting with Canterbury-based National Party Members of Parliament allowed Dame Silvia to get insights into issues brought to the MPs post-quake, and their reflections from that period.



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